OriginClub privacy statement
OriginClub.com, OriginClub.ru, OriginTours.com, OriginGifts.com (hereinafter collectively referred to the "OriginClub") belong to ORIGIN LLC company which is registered in the Russian Federation in accordance with established procedure and has all necessary licenses for its activities.
Postal/Legal address: Russia, Vladivostok, 690091, Okeanskiy st., 10A, of. 305
Phones: +7 (423) 2432514 / 2302611
Information collection and use
ORIGIN LLC is the owner of the following websites OriginClub.com, OriginClub.ru, OriginTours.com, OriginGifts.com, where the information is posted by the users and by the partner companies; the latter are made official contracts with, and they are legally responsible for the services they offer. ORIGIN LLC doesn't sell, share or exchange information from its websites to other users and/or companies. The data are posted on the website by users filling up the registration form on the websites. The membership in OriginClub is free.
OriginClub doesn't provide services of escort, prostitution or other illegal activities.
To have the full access to the OriginClub services, user must fill up the registration form completely. While registering, user must supply the personal and contact information, including name, e-mail, age, sex, city of residence, zip code and search preferences in partner. After registration ID and password will be sent to the user by e-mail.
User takes an independent decision whether or not to pay membership fees. The membership gives an access to the complete list of services.
Payments and refunds
ORIGIN is not a billing company and has no access to the users' bank cards.
All payments are processed by the ASSIST billing company (3 Litejny, 191028, St. Petersburg, Russia) and PayPal. The bank transactions are processed in accordance with the secure protocol SSL.
Refund to the user bank card is possible only after preliminary negotiations or if a user provides evidence of wrongful withdrawal.
OriginClub refunds the cost of services to the user account if the rendered service was of poor quality or if there was no service rendered at all, or if user account was charged because of the technical error.
After membership cancellation the account balance is not refunded to the user bank card.
Cookie is user's information stored on the user's hard drive. While being on the website, using cookies is not concerned with using user's personal information. We use session and persistent Cookies. Session Cookie is erased when the user closes the browser. A persistent Cookie is a small text file stored on a user's hard drive used for an extended period of time.
For instance, after having created a Cookie on our website, user won't need to enter a password more than once; therefore he saves time. Cookies are placed on the page of registration and identification.
If a user refuses to create a Cookie, nevertheless he may still use our website without any limitations. Cookies also enable us to track and protect user's interests for improving the impression about our website.
OriginClub uses IP addresses to analyze trends, maintain the website, control the spammers' activity and collect demographic information for general use.
IP addresses are not linked to any personally identification information.
OriginClub never shares any data posted on any website.
OriginClub discloses personal information about our users if and when it is required by law, in compliance with the current judicial proceeding, a court order or legal process with regard to our website.
Surveys & contests
From time to time this website may request users' information while their participating in surveys or contests. Participation in these surveys or contests is completely voluntary and therefore a user takes a decision whether or not to disclose this information. Requested information may include contact information (such as name and delivery address) as well as demographic data (such as sex and age). Contact information is used to notify the winners and to award prizes. Survey information is used for current control and improving the website working process.
This website takes every precaution to protect our users' personal information. When user submits an important information on the website, it is protected both online and offline.
While filling up a registration or order's form a user is asked to enter important information (such as credit card number), this information is encrypted and is protected with SSL protocol. While being on the secure page, such as our order form, the lock icon on the bottom of web browsers such as Internet Explorer or FireFox becomes locked, as opposed to unlocked, or open during free surfing the websites.
OriginClub sends all new users a welcoming e-mail message to verify their name and password. Registered users may occasionally receive newsletters. Out of respect for our users privacy, we present them an option to refuse receiving this message. Please, get to know the section “Choice/Opt-out” below.
Site and service updates
Users can not refuse to get notifications containing important information about services. We keep in touch with users to provide necessary services and to solve issues about their account balance or any other problem by means of support team, e-mail or phone.
Correction/updating personal information
If a user's personal identification information changes (such as zip code), or if a user no longer wants to use the website services, we provide means to edit, update or deactivate users' personal identification information. This can usually be done in the user profile by editing the profile and submitting edited data. All data are then updated in our system.
To cancel membership, users need to enter “Cancel Membership” section. Once a cancellation is processed all information gets deleted from the database.
As well a user may contact the support team with the request to delete profile.
While registering our users have an opportunity to 'opt-out' of their information being used for purposes not directly related to our website. If they do not want to receive our newsletters, they can refuse this service: by unsubscribing during registration or canceling membership.
Our website users are always notified when their information is being collected by any third party. We do this to enable users to make an informed choice as to whether they should proceed using the website services concerning third party, or not.
Notification of changes
If at any point OriginClub decides to use personal identification information in a manner different from the stated ones at the time it was collected, OriginClub will notify users with e-mail message. Users will have right to choose as whether or not their information can be used in this way.
OriginClub will notify about changes in this privacy agreement, as well as on the homepage and in other places OriginClub thinks appropriate so that you could be aware what information is collected, used and under what circumstances it may be disclosed.